Everything is handcrafted to order, so we consider all sales as final.
We take 3-5 days to process the order. In case something changes due to large quantities or raw material delays, we take prior approval from the customer.
We gladly accept returns and exchanges.
Contact us at firstname.lastname@example.org within: 14 days of delivery
Ship items back within: 30 days of delivery and email shipment tracking number
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Shipping costs are non-refundable.
Contact customer service at email@example.com as soon as possible and we will be able to cancel it if order processing is not yet started. If processing of the order has started, we won't be able to cancel it.
Orders shipped to New Jersey will be charged 6.875% sales tax.
We charge in US Dollars only.